If a student enrolls on our platform, they will not be able to change the name of the account holder once the account is created. This is because we use the account holder's name for identification and verification purposes.

If a student asks about changing the account name, we would inform them of our policy and recommend that they ensure that they enter their correct and full legal name when creating the account. If there is a mistake or error in the name entered, the student should contact our support team and provide documentation that proves their legal name, such as a government-issued ID or passport.

Our support team will review the documentation and determine whether a name change can be processed. If a name change is deemed necessary, we will provide the student with instructions on how to proceed. Please note that the name change process may take some time to complete, and we may require additional documentation to verify the student's identity.

We take our commitment to customer satisfaction seriously and will work with our students to resolve any issues or concerns that they may have.

If you would like to unsubscribe from Digitate e-mails, you can follow these steps:

Open an email from Digitate: Locate an email that you received from Digitate in your inbox.

Scroll to the bottom of the email: At the bottom of the email, you will see an "Unsubscribe" link.

Click on the "Unsubscribe" link: Click on the "Unsubscribe" link, which will take you to a web page where you can manage your subscription preferences.

Confirm your request: On the web page, confirm that you would like to unsubscribe from all future emails by clicking on the "Unsubscribe" button.

Alternatively, you can contact our support team and request to be unsubscribed from our e-mails. Please provide us with the email address that you wish to unsubscribe and we will take care of the rest.

We respect your privacy and aim to provide our subscribers with a hassle-free subscription management process. Please feel free to reach out to our support team with any questions or concerns that you may have.

If you need to change your password for our platform, you can follow these steps:

Log in to your account: Log in to your account using your current password.

Go to your account settings: Once you are logged in, click on your profile icon or name, then select "Account Settings" from the drop-down menu.

Click on "Change Password": On the "Account Settings" page, scroll down until you see the "Change Password" option, and click on it.

Enter your current password and new password: Enter your current password in the first field, and then enter your new password in the second and third fields.

Click "Save" or "Update": Once you have entered your new password, click on the "Save" or "Update" button to save your changes.

Your password has now been changed. Please remember to keep your new password safe and secure, and do not share it with anyone. If you have any issues or concerns with changing your password, please contact our support team for assistance.